The technical staff in the CMS Depot Center will repair computers, printers, and mobile devices. They are Authorized Warranty Service Providers for HP and Apple and can repair these devices under the terms of their warranties or not. The depot is staffed with (3) Client Technology Technicians (1) Information Systems Manager. The CMS depot will be run on CMS operational hours and schedule. The CMS Depot is located at 5401 Hovis Road, Charlotte NC 28208. The CMS Depot will use CMS Courier services within the district to handle drop-off and pickups of items needing to be repaired or delivered.
The below are services within the CMS Depot Department:
- Parts ordering and supplying
- Repairing of computing devices (Desktops, Printers, Monitors, Tablets, and UPS Batteries) *some models and manufactures excluded
- Insurance/Warranty and Non-Warranty Repair Services
- Refurbishing of equipment
- Troubleshooting and Diagnostics